Finance 2025: Retail Banking

Held on Wednesday, March 27, 2019


  • Tom Blomfield (Monzo)

  • Bridget Rosewell CBE (Atom Bank)

  • John Hitchins (Aldermore)

  • Mike Trippitt (Michael Joseph Consulting)

  • Jason Maude (Starling Bank)



This is the third in a series that the CSFI is organising with the London Institute of Banking and Finance looking at the shape of the financial services sector in 2025. We have already looked at payments and at investment management, and we now turn our attention to retail banking.

This is, perhaps, the area most vulnerable to disruption. Equally, it is also the area that most directly impacts the ordinary man or woman in the street. It is also the area where predictions of massive and irreversible change have been heard so often and for so long that a certain mild cynicism may be in order. Whatever, I am delighted that we have been able to put together a distinguished panel that can look at the future from a number of different angles:

  • Tom Blomfield is surely the UK’s disrupter-in-chief. Having co-founded GoCardless (which is itself a major success story), he went out and founded Mondo – now Monzo, the financial darling of the millennial generation. Ask any group of 20-somethings whether they have a Monzo card, and half will put their hands up.

  • Bridget Rosewell comes from a different generation, but is the equally distinguished chairman of Atom Bank – another front-line disrupter. She is also chair of the DVSA, a Commissioner on the National Infrastructure Commission and a senior advisor to Volterra Partners.

  • John Hitchins was, for many years, the banking lead partner at PwC, before retiring to chair the Audit Committee at Aldermore, of which he is now a NED. Unlike tech-based banks, Aldermore’s business model is fairly conventional, but, by carving out a niche for itself, it has done astonishingly well.

  • Mike Trippitt has spent 30-odd years as a leading bank analyst at, among others, SG Warburg, Schroders, HSBC, Oriel and Numis. He is also the co-author of an important ABI report into the investability of banks in the post-crisis era and has been an independent consultant since 2015.

  • Jason Maude is (I quote) the head of tech advocacy at Starling Bank – another major disrupter. He is also host of Starling’s regular podcasts and a genuine coder.

It is a powerful panel, and an important topic. Thanks to LIBF’s generosity, there will be tea and coffee ahead of time, and wine afterwards for those who want to stay on a while. If you (or a colleague) would like to join us for what I am sure will be a stimulating discussion, please let us know by emailing or by calling the Centre on 0207 621 1056.

Many thanks,

Andrew Hilton