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Finance 2025: The payments system

Held on Thursday, November 15, 2018

With support from the London Institute of Banking & Finance


  • Ruth Wandhöfer

  • Sandra Alzetta (Koine Finance)

  • Chantal Constable (CGI)



The London Institute of Banking & Finance (ifs University College as was) has asked the CSFI to put together a series of evening discussions on the future of the financial services sector, focusing in particular on what technology can do and what we think it actually will do in the medium term.

The first of these concerns payments (others will cover retail banking, savings & investment, capital markets, SME finance, insurance and regulation). We are starting with payments because the payments infrastructure is the key utility on which we all rely; it, more than anything else in the financial sector, makes the wheels of capitalism go round. It is also the area where (in my opinion) technology is making the most immediate contribution. Indeed, it is revolutionising the industry. Some of this involves the upgrading of conventional systems – be they Faster Payments or new cloud-based systems. Some are strictly smart-phone based and cut out traditional players altogether. And some are being developed far from the UK (in countries from Kenya to China), and have yet to hit us with the full force that they possess.

Exciting stuff – and I am delighted that we have been able to put together a distinguished panel to shine a light into the payments future:

  • Ruth Wandhöfer has just stepped down as global head of regulatory, market and innovation strategy at Citi, where she has spent the last 11 years. She has been chair of the European Payments Regulatory Expert Group and of the EPC’s Information Security Group, a member of the Commission’s Payments Systems Expert Group, is a NED at the London Stock Exchange… und so weiter. She speaks five languages, is doing a PhD at Cass, and was named as one of the Top 100 most influential people in finance by Treasury & Risk magazine. Follow that.

  • Sandra Alzetta spent 27 years at Visa, where she spent most of her time as the SVP leading the European functions for product, innovation and digital. She now provides consultancy on payments and fintech and is the chief product and marketing officer for Koine Finance, which focuses on institutional grade custody and settlement for digital assets.

  • Chantal Constable is VP for retail banking, payments and IP at CGI – where she also founded the firm’s “Connections” network for women in IT. She previously developed trading, payments and core banking platforms with Capco, Misys and Sungard.

If you (or a friend/colleague) would like to join us for a look into the payments future, please let us know by emailing or by calling the Centre on 0207 621 1056. Thanks to LIBF’s generosity, there will be tea and biscuits for those who arrive early, and wine and nibbles for those who stay late.

Sincerely yours,

Andrew Hilton